Shipping & Delivery Policy
Effective Date: 09 February 2026
Last Updated: 09 February 2026
This Shipping & Delivery Policy applies to all orders placed on https://kapkenterprises.in and operated by KAPK ENTERPRISES (OPC) PRIVATE LIMITED.
1. Order Processing Time
Orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed on Sundays or public holidays.
You will receive a confirmation email/SMS once your order is shipped.
2. Delivery Time
Estimated delivery time is 5–10 business days, depending on your location.
Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.
Please note that delivery times are estimates and not guaranteed.
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
We may offer free shipping on selected products or promotional campaigns.
4. Shipping Partners
We work with reliable courier and logistics providers to ensure safe and timely delivery of your orders.
5. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
You can use the tracking number to monitor your shipment status.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Additional charges may apply for re-shipping in such cases.
7. Delayed or Lost Shipments
If your order is delayed beyond the estimated timeframe, please contact us.
In case of lost shipments confirmed by the courier partner, we will provide a replacement or refund as applicable.
8. Contact Information
For shipping-related queries, contact:
KAPK ENTERPRISES (OPC) PRIVATE LIMITED
📍 H.No.-51, Chapra Marhoura Road, Vill.- Pearpurwa, Post- Israuli,
Saran, Bihar, India – 841419
📞 +91 9565123856
📧 kapk.support@gmail.com
